Chatbots, messaging apps, and other conversational user interfaces are the next wave in the human-machine interface. Just as touch revolutionized our expectations, conversational interfaces will make it far easier, more natural and intuitive to interact with our devices, screens and environments.
In a world flooded with data, we need help to make sense of it, find insights, and visualize relationships in a way that promotes understanding, decision-making, and real-team interactions. The tools available today are amazingly powerful but most people and businesses are only scratching the surface of the possibilities.
Today we expect simple, routine things to be automatic, and even complex rules and processes to be autonomous. Robotic process automation (RPA), intelligent devices, smart homes, intelligent buildings, etc. no longer need our constant attention because they have become self-regulating, sensing, interpreting, and able to take action.